I’m currently using Tiledesk API. How can I update the current authenticated user information (email, firstname) if the user has been authenticated via “signinAnonymously” method? And how can I upgrade anonymous user (guest) to an authenticated one (user)?
When an anonymous user creates the first request (conversation) a new lead is created in Tiledesk. You can find more info here: Contacts and Leads – Tiledesk help
So I think you can update the lead information with email or fullname using this REST API Leads - Tiledesk Docs
At the moment an API to upgrade an Anonymous User to an Authenticated User is not available but it’s scheduled with the next release (April 2021).
Can you describe your use case? Why do you need to upgrade an Anonymous User to an Authenticated User ?
Thanks for your feedbacks.