Security settings

Community Support
1

Hello folks,
I am new to Tiledesk and have a few questions about security. I’m using the Cloud setup.

Is there a way to restrict access to the agent portal to only specific IPs?
Is there a way to enable two-factor authentication?
Is it possible to set password rules? (I was able to set a password to just ‘password’)

Thanks,
Bamber

2

Hi,

Is it possible to set password rules? (I was able to set a password to just ‘password’)

This feature will be available with the April release.

Is there a way to restrict access to the agent portal to only specific IPs?
Is there a way to enable two-factor authentication?

These features are in the roadmap, but they still don’t have a scheduled release date.

Andrea