Over the last few days I’ve been actively exploring Tiledesk from a conversational workflow and operational automation perspective.
Instead of focusing only on isolated features, I tried understanding how different components work together in realistic communication workflows:
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Self-hosting setup
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AI prompts
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Conversational qualification flows
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Contextual AI responses
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WhatsApp continuation
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Attribute/context handling
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Operational workflow orchestration
Sharing a couple of short practical explorations which may also help others evaluating or learning Tiledesk:
Also explored conversational qualification flows and KB/RAG workflows during the process — will share more explorations gradually.
Really interesting platform to explore from both conversational AI and operational communication workflow perspectives.