Application error whatsapp

Hi,
Anyone know how is possible to solve the issue for the application error with whatsapp API?

Is possible the problem is when I send a payment by Whatsapp API?

Welcome @TokenQR to our Community.

Could you please confirm if you are using Tiledesk v2 or v3? Please share the Tiledesk URL you’re browsing.

Thank you!

Hi Michele, thanks for your time.
For example th’is a conversation with myself when the chat works fine.

https://console.tiledesk.com/v2/chat/#/conversation-detail/support-group-63f9e88f1d4554001ac0233d-76c56c6520ac4262bf09b49495118b12/yo/active

If the conversation is via whatsapp and I send a payment with Stripe, the problem “App error” is made.

Best Regards