❗ Issue: No Support for application/x-www-form-urlencoded Body Type in Tiledesk Webhook Node

Technical issue
1

Problem Description

My API expects requests with the header:

Content-Type: application/x-www-form-urlencoded

However, in Tiledesk Webhook (HTTP Request) node, the available body options are only:

  • form-data

  • raw JSON

  • none

There is no option to send a request body as x-www-form-urlencoded, which makes it impossible to directly call APIs that strictly require this content type.

:brain: Why This Is a Problem (Technical Context)

  • application/x-www-form-urlencoded is not the same as multipart/form-data

  • Many OAuth, legacy, and authentication APIs only accept:

    key1=value1&key2=value2

  • Even if we manually set the header as:

    Content-Type: application/x-www-form-urlencoded

    …Tiledesk still sends the payload in JSON or multipart format, causing API failures.

:cross_mark: What Currently Does NOT Work

  • Using form-data → sent as multipart/form-data

  • Using raw JSON → sent as application/json

  • Manually adding header → does not change body encoding

Result:
:backhand_index_pointing_right: API rejects the request due to **invalid body format

Please Support..!**

Thanks

Vedita Gupta