Alternative buttons (javascript) to open the Web Widget

Technical issue
1

Hi guys, how can I programmatically open/close the widget?
I would like to press a specific button on my app to open the widget, hiding the default widget’s “big button”.
Is it possible?

Thanks in advance!

Alex

2

Hi Alex.

You should mix open/show and close/hide methods to achieve your task (This will change
in the near future).

Use the guide in this example:

https://tiledesk-html-site.tiledesk.repl.co/

In the example the widget starts hidden.

window.tiledeskSettings= 
{
    projectid: "61f4fc7b9dabc200196914d8",
    startHidden: true
};

The use a couple of buttons (and relative javascript handlers) to show/hide the widget.

function openWidget() {
  window.Tiledesk('show');
  window.Tiledesk('open');
}

function closeWidget() {
  window.Tiledesk('close');
  window.Tiledesk('hide');
}

Hope this helps.

Andrea