# Top **URL:** https://tiledesk.discourse.group/top.md?page=1&period=all [Latest](https://tiledesk.discourse.group/latest.md) · [Categories](https://tiledesk.discourse.group/categories.md) **Page:** 2 --- ## [Can't use microlangue with Rasa](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160)
**Author:** [@Johan](https://tiledesk.discourse.group/u/Johan)\ **Replies:** 5\ **Last updated:** [July 26, 2022, 6:25pm UTC](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160 "2022-07-26T18:25:02Z")
Hello all, I have a rasa bot connected to Tiledesk. I can use the bot, but only with simple text messages. Pictures, videos, buttons ect. do not work. I have followed the manual RASA AI Integration, but I am not gettin… --- ## [Mqtt config chat21-widget](https://tiledesk.discourse.group/t/mqtt-config-chat21-widget/141)
**Author:** [@haha](https://tiledesk.discourse.group/u/haha)\ **Replies:** 2\ **Last updated:** [June 29, 2022, 8:07am UTC](https://tiledesk.discourse.group/t/mqtt-config-chat21-widget/141 "2022-06-29T08:07:42Z")
When i install from soure code how should i configure mqtt part in chat21-widget & chat21-ionic & tiledesk-server --- ## [Errors 400 on Conversations tab](https://tiledesk.discourse.group/t/errors-400-on-conversations-tab/51)
**Author:** [@paiva-thiago](https://tiledesk.discourse.group/u/paiva-thiago)\ **Replies:** 6\ **Last updated:** [June 4, 2021, 7:40am UTC](https://tiledesk.discourse.group/t/errors-400-on-conversations-tab/51 "2021-06-04T07:40:27Z")
I was noticing some diferences between the Tiledesk cloud and Community Cloud Community Simply the number of conversations is not loading, neither the agent pics. And meanwhile, in browser console… GET http://co… --- ## [Telegram Integration](https://tiledesk.discourse.group/t/telegram-integration/137)
**Author:** [@Canon](https://tiledesk.discourse.group/u/Canon)\ **Replies:** 2\ **Last updated:** [June 29, 2022, 8:09am UTC](https://tiledesk.discourse.group/t/telegram-integration/137 "2022-06-29T08:09:28Z")
Hello, I deployed tiledesk on my local server but when integrate with Telegram, the chats does not appear. However if I use the same token to on the cloud version (console.tiledesk.com) it works. Please help. --- ## [Connecting RASA AI issue](https://tiledesk.discourse.group/t/connecting-rasa-ai-issue/126)
**Author:** [@Khaled](https://tiledesk.discourse.group/u/Khaled)\ **Replies:** 2\ **Last updated:** [June 29, 2022, 9:23am UTC](https://tiledesk.discourse.group/t/connecting-rasa-ai-issue/126 "2022-06-29T09:23:16Z")
Hello Tiledesk Team, I have a RASA chatbot deployed on a platform named Okteto where I could get the rasa server to be available (publicly not privately). I tried using the rasa proxy bridge you provide but when I tested… --- ## [It response error 405 when login dash board](https://tiledesk.discourse.group/t/it-response-error-405-when-login-dash-board/47)
**Author:** [@anson](https://tiledesk.discourse.group/u/anson)\ **Replies:** 1\ **Last updated:** [May 18, 2021, 6:59am UTC](https://tiledesk.discourse.group/t/it-response-error-405-when-login-dash-board/47 "2021-05-18T06:59:29Z")
Hi,after i set up tiledesk using docker,i login the dash board,but it response the error 405.Anyone have the same issue?Plz help,thanks a lot!! --- ## [Chat allegati cellulare](https://tiledesk.discourse.group/t/chat-allegati-cellulare/119)
**Author:** [@Daniela](https://tiledesk.discourse.group/u/Daniela)\ **Replies:** 5\ **Last updated:** [April 6, 2022, 8:44am UTC](https://tiledesk.discourse.group/t/chat-allegati-cellulare/119 "2022-04-06T08:44:45Z")
Quando apro la chat sul cellulare nei sistemi android mo apre la gestione delle cartelle ma poi va in crash, mentre in alcuni iphone non ho la possibilità di accedere alle cartelle sul telefono. Qualcuno può aiutarmi su… --- ## [Sending image using Images api call](https://tiledesk.discourse.group/t/sending-image-using-images-api-call/31)
**Author:** [@razorbohan](https://tiledesk.discourse.group/u/razorbohan)\ **Replies:** 2\ **Last updated:** [March 29, 2021, 9:08am UTC](https://tiledesk.discourse.group/t/sending-image-using-images-api-call/31 "2021-03-29T09:08:50Z")
I’m currently using Tiledesk API. Trying to find out how can I send images to the chat. As far as I understood first of all I need to upload it via POST request at /images/users. It responds with file path starting with… --- ## [Can tiledesk integrate with Flutter app](https://tiledesk.discourse.group/t/can-tiledesk-integrate-with-flutter-app/97)
**Author:** [@Neon](https://tiledesk.discourse.group/u/Neon)\ **Replies:** 1\ **Last updated:** [September 24, 2021, 2:17pm UTC](https://tiledesk.discourse.group/t/can-tiledesk-integrate-with-flutter-app/97 "2021-09-24T14:17:03Z")
Please can you guide me on this or any support link ? --- ## [Integrazione chat](https://tiledesk.discourse.group/t/integrazione-chat/67)
**Author:** [@Daniela](https://tiledesk.discourse.group/u/Daniela)\ **Replies:** 4\ **Last updated:** [June 15, 2021, 1:44pm UTC](https://tiledesk.discourse.group/t/integrazione-chat/67 "2021-06-15T13:44:48Z")
Quando un utente avvia una chat come posso registrarlo con lo user con cui si è loggato nel mio sito nel quale ho integrato la chat? --- ## [Problem with on-prem, community installation, Firebase credentials](https://tiledesk.discourse.group/t/problem-with-on-prem-community-installation-firebase-credentials/78)
**Author:** [@alex](https://tiledesk.discourse.group/u/alex)\ **Replies:** 2\ **Last updated:** [March 21, 2024, 11:25am UTC](https://tiledesk.discourse.group/t/problem-with-on-prem-community-installation-firebase-credentials/78 "2024-03-21T11:25:38Z")
Hi, We have an issue where our site widget has just started getting stuck on load. I believe it was working last week though I wasn’t really testing the feature last week, I was only making sure it popped up. I seem t… --- ## [Huge website performance-loss with Tiledesk widget](https://tiledesk.discourse.group/t/huge-website-performance-loss-with-tiledesk-widget/225)
**Author:** [@andreas](https://tiledesk.discourse.group/u/andreas)\ **Replies:** 4\ **Last updated:** [January 5, 2023, 1:47pm UTC](https://tiledesk.discourse.group/t/huge-website-performance-loss-with-tiledesk-widget/225 "2023-01-05T13:47:20Z")
So after installing tiledesk on my page i noticed a significant performance loss, when consulting various rating and diagnostics tools the culprit appears to be a tiledesk in various ways, heavy javascript and other poor… --- ## [Difference between user and agent messages](https://tiledesk.discourse.group/t/difference-between-user-and-agent-messages/33)
**Author:** [@razorbohan](https://tiledesk.discourse.group/u/razorbohan)\ **Replies:** 3\ **Last updated:** [April 15, 2021, 3:03pm UTC](https://tiledesk.discourse.group/t/difference-between-user-and-agent-messages/33 "2021-04-15T15:03:41Z")
I’m currently using Tiledesk API and requesting all messages on the client side after app has started. What is the best way to make difference between user and agent messages to draw them in my UI? I’m sending GET requ… --- ## [Widget Live Test always loading](https://tiledesk.discourse.group/t/widget-live-test-always-loading/254)
**Author:** [@xiaobao](https://tiledesk.discourse.group/u/xiaobao)\ **Replies:** 4\ **Last updated:** [March 24, 2024, 5:27pm UTC](https://tiledesk.discourse.group/t/widget-live-test-always-loading/254 "2024-03-24T17:27:13Z")
like this, who can help me this problem thanks --- ## [Event Listener now workign](https://tiledesk.discourse.group/t/event-listener-now-workign/131)
**Author:** [@sandeep2214](https://tiledesk.discourse.group/u/sandeep2214)\ **Replies:** 5\ **Last updated:** [May 30, 2022, 1:04pm UTC](https://tiledesk.discourse.group/t/event-listener-now-workign/131 "2022-05-30T13:04:46Z")
I tried using the event listerns as is the docs. But it is not working. Can you help me on that? --- ## [Posizione della chat in visualizzazione cellulare](https://tiledesk.discourse.group/t/posizione-della-chat-in-visualizzazione-cellulare/121)
**Author:** [@Daniela](https://tiledesk.discourse.group/u/Daniela)\ **Replies:** 4\ **Last updated:** [April 13, 2022, 7:35am UTC](https://tiledesk.discourse.group/t/posizione-della-chat-in-visualizzazione-cellulare/121 "2022-04-13T07:35:05Z")
nelle impostazione della chat se utilizzo la property marginY per posizionare la chat più in alto rispetto alla base della pagina funziona solo se la visualizzazione è desktop. Per la visualizzazione da cellulare questa … --- ## [Unbranding section is not available](https://tiledesk.discourse.group/t/unbranding-section-is-not-available/380)
**Author:** [@abody5111](https://tiledesk.discourse.group/u/abody5111)\ **Replies:** 4\ **Last updated:** [October 23, 2024, 2:50pm UTC](https://tiledesk.discourse.group/t/unbranding-section-is-not-available/380 "2024-10-23T14:50:47Z")
I’ve installed the tildesk on my VPS and I didn’t find the unbranding secton where I can find it ? --- ## [Chatbot responses don't show up in widget since last week](https://tiledesk.discourse.group/t/chatbot-responses-dont-show-up-in-widget-since-last-week/227)
**Author:** [@wanderlog](https://tiledesk.discourse.group/u/wanderlog)\ **Replies:** 2\ **Last updated:** [December 5, 2022, 6:22pm UTC](https://tiledesk.discourse.group/t/chatbot-responses-dont-show-up-in-widget-since-last-week/227 "2022-12-05T18:22:15Z")
We’ve been using Tiledesk for a few months with a great experience with the chatbot helping users before handing off to humans. As of last week, I noticed that our chatbot responses aren’t showing up in the chat widget.… --- ## [Change the Tiledesk widget position on my webpage](https://tiledesk.discourse.group/t/change-the-tiledesk-widget-position-on-my-webpage/73)
**Author:** [@andrealeo](https://tiledesk.discourse.group/u/andrealeo)\ **Replies:** 0\ **Last updated:** [June 25, 2021, 4:01pm UTC](https://tiledesk.discourse.group/t/change-the-tiledesk-widget-position-on-my-webpage/73 "2021-06-25T16:01:08Z")
You can change the widget position using the following properties: \*marginX : Set the side margin, left or right depending on the align property. Value type: string. Default value : “20px” \*marginY : Set the distance f… --- ## [How is it possible to add a custom attribute to the web widget?](https://tiledesk.discourse.group/t/how-is-it-possible-to-add-a-custom-attribute-to-the-web-widget/128)
**Author:** [@daniel\_mozej](https://tiledesk.discourse.group/u/daniel_mozej)\ **Replies:** 1\ **Last updated:** [May 9, 2022, 2:17pm UTC](https://tiledesk.discourse.group/t/how-is-it-possible-to-add-a-custom-attribute-to-the-web-widget/128 "2022-05-09T14:17:21Z")
Hello Tildesk, is it possible to add a custom attributes during a conversation or before it starts ? --- ## [External chatbot - How to force messages order?](https://tiledesk.discourse.group/t/external-chatbot-how-to-force-messages-order/57)
**Author:** [@alex](https://tiledesk.discourse.group/u/alex)\ **Replies:** 1\ **Last updated:** [June 8, 2021, 5:43pm UTC](https://tiledesk.discourse.group/t/external-chatbot-how-to-force-messages-order/57 "2021-06-08T17:43:54Z")
Hi guys, I’m developing an external chatbot and everything works fine. I just noted that sometimes my messages do not arrive in the same order I sent them from my chatbot application. Just to clarify, I used this tutor… --- ## [Powered by in widget](https://tiledesk.discourse.group/t/powered-by-in-widget/69)
**Author:** [@deepak](https://tiledesk.discourse.group/u/deepak)\ **Replies:** 2\ **Last updated:** [June 21, 2021, 11:48am UTC](https://tiledesk.discourse.group/t/powered-by-in-widget/69 "2021-06-21T11:48:43Z")
Can we hide or remove the “Powered by tiledesk” text in the bottom of widget --- ## [Telegram and Facebook API integration](https://tiledesk.discourse.group/t/telegram-and-facebook-api-integration/74)
**Author:** [@deepak](https://tiledesk.discourse.group/u/deepak)\ **Replies:** 1\ **Last updated:** [July 2, 2022, 9:09am UTC](https://tiledesk.discourse.group/t/telegram-and-facebook-api-integration/74 "2022-07-02T09:09:56Z")
On Telegram or Facebook API Integration. At first Resolution Bot starts the conversations then assigning to an agent. After closing the chat and reinitiating the conversation should start with the bot but rather it reop… --- ## [How can change the font size of the Tiledesk widget](https://tiledesk.discourse.group/t/how-can-change-the-font-size-of-the-tiledesk-widget/14)
**Author:** [@tifefaw720](https://tiledesk.discourse.group/u/tifefaw720)\ **Replies:** 1\ **Last updated:** [November 26, 2020, 12:19pm UTC](https://tiledesk.discourse.group/t/how-can-change-the-font-size-of-the-tiledesk-widget/14 "2020-11-26T12:19:43Z")
I want to increase the font size of the messages sent from the agent/bot of the Live Chat Widget. How can do that? --- ## [Whatsapp messages](https://tiledesk.discourse.group/t/whatsapp-messages/235)
**Author:** [@midhat](https://tiledesk.discourse.group/u/midhat)\ **Replies:** 3\ **Last updated:** [December 22, 2022, 2:56pm UTC](https://tiledesk.discourse.group/t/whatsapp-messages/235 "2022-12-22T14:56:00Z")
My contact are not receiving my msgs to there WhatsApp chat but i can receive there messages on my chat please i need help. Thank you --- ## [What are the other predefined syntx in resolution bot](https://tiledesk.discourse.group/t/what-are-the-other-predefined-syntx-in-resolution-bot/68)
**Author:** [@deepak](https://tiledesk.discourse.group/u/deepak)\ **Replies:** 3\ **Last updated:** [July 14, 2021, 11:45am UTC](https://tiledesk.discourse.group/t/what-are-the-other-predefined-syntx-in-resolution-bot/68 "2021-07-14T11:45:43Z")
Like we have \\start, \\agent and defaultFallback. I know only these, are there any syntaxes if there are where i can find them --- ## [How can a user select a language(there is only option for default language)](https://tiledesk.discourse.group/t/how-can-a-user-select-a-language-there-is-only-option-for-default-language/65)
**Author:** [@deepak](https://tiledesk.discourse.group/u/deepak)\ **Replies:** 3\ **Last updated:** [June 17, 2021, 7:30am UTC](https://tiledesk.discourse.group/t/how-can-a-user-select-a-language-there-is-only-option-for-default-language/65 "2021-06-17T07:30:46Z")
Question:How can a user select a language(there is only option for default language) --- ## [Chinese display exception](https://tiledesk.discourse.group/t/chinese-display-exception/216)
**Author:** [@dbws](https://tiledesk.discourse.group/u/dbws)\ **Replies:** 3\ **Last updated:** [December 12, 2022, 4:28pm UTC](https://tiledesk.discourse.group/t/chinese-display-exception/216 "2022-12-12T16:28:18Z")
One or two characters cannot be displayed normally ver: \* © 2022 Tiledesk ver 2.3.5-6 --- ## [Form Presentation](https://tiledesk.discourse.group/t/form-presentation/50)
**Author:** [@paiva-thiago](https://tiledesk.discourse.group/u/paiva-thiago)\ **Replies:** 3\ **Last updated:** [September 7, 2021, 9:42am UTC](https://tiledesk.discourse.group/t/form-presentation/50 "2021-09-07T09:42:49Z")
Is there any option on Tiledesk Community’s admin dashboard to activate a form presentation like this? --- ## [Application error whatsapp](https://tiledesk.discourse.group/t/application-error-whatsapp/278)
**Author:** [@TokenQR](https://tiledesk.discourse.group/u/TokenQR)\ **Replies:** 3\ **Last updated:** [March 1, 2023, 4:15am UTC](https://tiledesk.discourse.group/t/application-error-whatsapp/278 "2023-03-01T04:15:43Z")
Hi, Anyone know how is possible to solve the issue for the application error with whatsapp API? --- ## [WordPress Plugin Not Loading](https://tiledesk.discourse.group/t/wordpress-plugin-not-loading/291)
**Author:** [@olmsupport](https://tiledesk.discourse.group/u/olmsupport)\ **Replies:** 3\ **Last updated:** [April 5, 2023, 3:29pm UTC](https://tiledesk.discourse.group/t/wordpress-plugin-not-loading/291 "2023-04-05T15:29:08Z")
I’ve just installed the Tiledesk 1.03 WordPress plugin and it is just frozen on the login page with “Loading” in the login button. --- ## [Whatsapp Chatbot not working](https://tiledesk.discourse.group/t/whatsapp-chatbot-not-working/276)
**Author:** [@sparksthe6](https://tiledesk.discourse.group/u/sparksthe6)\ **Replies:** 2\ **Last updated:** [March 1, 2023, 9:00am UTC](https://tiledesk.discourse.group/t/whatsapp-chatbot-not-working/276 "2023-03-01T09:00:46Z")
Does the whatsapp Chatbot works on free account.after all tokens inserted. --- ## [Integrazione chat con Tiledesk API](https://tiledesk.discourse.group/t/integrazione-chat-con-tiledesk-api/55)
**Author:** [@Daniela](https://tiledesk.discourse.group/u/Daniela)\ **Replies:** 3\ **Last updated:** [June 8, 2021, 3:42pm UTC](https://tiledesk.discourse.group/t/integrazione-chat-con-tiledesk-api/55 "2021-06-08T15:42:44Z")
Devo integrare una chat nella mia web application. Vorrei sapere se è possibile chiamare una custom API quando viene avviata una chat. Quello che vorrei fare è comunicare in qualche modo sulla mia web application all’ope… --- ## [Getting "No conversation yet" while clicking the button "OPEN THE CHAT"](https://tiledesk.discourse.group/t/getting-no-conversation-yet-while-clicking-the-button-open-the-chat/93)
**Author:** [@danishashraf047](https://tiledesk.discourse.group/u/danishashraf047)\ **Replies:** 2\ **Last updated:** [September 12, 2021, 2:29pm UTC](https://tiledesk.discourse.group/t/getting-no-conversation-yet-while-clicking-the-button-open-the-chat/93 "2021-09-12T14:29:51Z")
Hi, all of you. I’m facing a very strange issue on Tiledesk Tiledesk - Open Source Live Chat con Bot integrato. When I click the “OPEN THE CHAT” button, I’m getting a “No conversation yet” message. I’m also attaching a d… --- ## [Reassign a conversation to the chatbot after human](https://tiledesk.discourse.group/t/reassign-a-conversation-to-the-chatbot-after-human/120)
**Author:** [@alex](https://tiledesk.discourse.group/u/alex)\ **Replies:** 2\ **Last updated:** [April 6, 2022, 6:11am UTC](https://tiledesk.discourse.group/t/reassign-a-conversation-to-the-chatbot-after-human/120 "2022-04-06T06:11:29Z")
Hi, I’m having problems using whatsapp and telegram as connectors to dialogflow. After the human operator (the agent) terminates his task with the end-user I want my chatbot to work again for the end-user. I want to rei… --- ## [Tiledesk humans features with our own chatbot channel (no tiledesk widget)](https://tiledesk.discourse.group/t/tiledesk-humans-features-with-our-own-chatbot-channel-no-tiledesk-widget/21)
**Author:** [@andreasponziello](https://tiledesk.discourse.group/u/andreasponziello)\ **Replies:** 1\ **Last updated:** [January 22, 2021, 6:34pm UTC](https://tiledesk.discourse.group/t/tiledesk-humans-features-with-our-own-chatbot-channel-no-tiledesk-widget/21 "2021-01-22T18:34:44Z")
Hi Tiledesk team, We would like to use your platform for human handoff from our own chatbot. For some of our clients we built a chatbot, providing chats through a custom mobile and web app that we built from scratch an… --- ## [Tiledesk \<\> Dialogflow](https://tiledesk.discourse.group/t/tiledesk-dialogflow/333)
**Author:** [@Borja](https://tiledesk.discourse.group/u/Borja)\ **Replies:** 2\ **Last updated:** [August 25, 2023, 10:56am UTC](https://tiledesk.discourse.group/t/tiledesk-dialogflow/333 "2023-08-25T10:56:33Z")
We have configured an external bot in the dockerized tiledesk application (Following the bot creation guide Dialogflow) that in a previous version (2.0.3) works correctly, now with the dockerized versions we are trying t… --- ## [Group Chats support](https://tiledesk.discourse.group/t/group-chats-support/83)
**Author:** [@A7medo778](https://tiledesk.discourse.group/u/A7medo778)\ **Replies:** 2\ **Last updated:** [August 24, 2021, 11:48am UTC](https://tiledesk.discourse.group/t/group-chats-support/83 "2021-08-24T11:48:14Z")
hey guys, since omnichannel support is there, and groupchats exists on most platforms, it would be awesome if we can support group chats as well multiple contacts in the same channel --- ## [Changing the Alert Sounds in Tiledesk](https://tiledesk.discourse.group/t/changing-the-alert-sounds-in-tiledesk/199)
**Author:** [@rgellock](https://tiledesk.discourse.group/u/rgellock)\ **Replies:** 2\ **Last updated:** [November 15, 2022, 7:40pm UTC](https://tiledesk.discourse.group/t/changing-the-alert-sounds-in-tiledesk/199 "2022-11-15T19:40:11Z")
Is there a way to change the alert sounds in Tiledesk? Looking to modify the alert sound for when there is a new active chat and when a chat is updated with a new conversation. This would be for an on Premise installati… --- ## [Lead updated creates a loop and sends several messages to WhatsApp](https://tiledesk.discourse.group/t/lead-updated-creates-a-loop-and-sends-several-messages-to-whatsapp/213)
**Author:** [@victor.romero](https://tiledesk.discourse.group/u/victor.romero)\ **Replies:** 2\ **Last updated:** [November 17, 2022, 7:19pm UTC](https://tiledesk.discourse.group/t/lead-updated-creates-a-loop-and-sends-several-messages-to-whatsapp/213 "2022-11-17T19:19:11Z")
I have updated the phone number of a lead from the dashboard And several messages were sent to the Whatsapp of the lead I will continue to test if this is happening again. --- ## [Webook Tiledesk Rasa issue](https://tiledesk.discourse.group/t/webook-tiledesk-rasa-issue/161)
**Author:** [@Johan](https://tiledesk.discourse.group/u/Johan)\ **Replies:** 2\ **Last updated:** [July 27, 2022, 5:33pm UTC](https://tiledesk.discourse.group/t/webook-tiledesk-rasa-issue/161 "2022-07-27T17:33:45Z")
Hi @andreasponziello, I hope you can help me with the following issue. I am not getting any messages forwarded from Tiledesk to my Rasa server, whereas before I did. My bot is running on the server and I can see on th… --- ## [Automatic redirect](https://tiledesk.discourse.group/t/automatic-redirect/303)
**Author:** [@carc](https://tiledesk.discourse.group/u/carc)\ **Replies:** 2\ **Last updated:** [May 5, 2023, 10:56pm UTC](https://tiledesk.discourse.group/t/automatic-redirect/303 "2023-05-05T22:56:03Z")
How to create an automatic redirect to a url when the user ends the chatbot? Thank you --- ## [Deflecting chatbot fails (fallbacks) to Knowledge base](https://tiledesk.discourse.group/t/deflecting-chatbot-fails-fallbacks-to-knowledge-base/123)
**Author:** [@alex](https://tiledesk.discourse.group/u/alex)\ **Replies:** 1\ **Last updated:** [April 19, 2022, 9:25pm UTC](https://tiledesk.discourse.group/t/deflecting-chatbot-fails-fallbacks-to-knowledge-base/123 "2022-04-19T21:25:33Z")
Hi, We’re looking for chatbots that can ingest our Knowledge base and deflect users back to the appropriate articles when their reply’s confidence is under some predefined threshold. I would like to see your bot live o… --- ## [Alternative buttons (javascript) to open the Web Widget](https://tiledesk.discourse.group/t/alternative-buttons-javascript-to-open-the-web-widget/122)
**Author:** [@alex](https://tiledesk.discourse.group/u/alex)\ **Replies:** 1\ **Last updated:** [April 18, 2022, 8:35am UTC](https://tiledesk.discourse.group/t/alternative-buttons-javascript-to-open-the-web-widget/122 "2022-04-18T08:35:28Z")
Hi guys, how can I programmatically open/close the widget? I would like to press a specific button on my app to open the widget, hiding the default widget’s “big button”. Is it possible? Thanks in advance! Alex --- ## [Wordpress Chatbox integration](https://tiledesk.discourse.group/t/wordpress-chatbox-integration/260)
**Author:** [@casey](https://tiledesk.discourse.group/u/casey)\ **Replies:** 2\ **Last updated:** [February 28, 2023, 8:39pm UTC](https://tiledesk.discourse.group/t/wordpress-chatbox-integration/260 "2023-02-28T20:39:52Z")
I added javascript to footer.php following the installation instructions, but it doesn’t show up on my website. What is the issue? How to resolve it? --- ## [Attivazione chatbot design studio](https://tiledesk.discourse.group/t/attivazione-chatbot-design-studio/316)
**Author:** [@Alessandro](https://tiledesk.discourse.group/u/Alessandro)\ **Replies:** 2\ **Last updated:** [November 3, 2023, 8:42am UTC](https://tiledesk.discourse.group/t/attivazione-chatbot-design-studio/316 "2023-11-03T08:42:23Z")
Ciao a tutti. Ho un Piano Free e vorrei poter utilizzare Chatbot Design Studio ma non capisco se si può fare e nel caso come. Qualcuno ha già incontrato questa necessità? --- ## [Attachment Issues](https://tiledesk.discourse.group/t/attachment-issues/139)
**Author:** [@Canon](https://tiledesk.discourse.group/u/Canon)\ **Replies:** 1\ **Last updated:** [June 14, 2022, 1:52pm UTC](https://tiledesk.discourse.group/t/attachment-issues/139 "2022-06-14T13:52:08Z")
Hello, I deployed tiledesk docker version on my local server, but when user sends attachments (image or file), the agents can’t not open it. For images, it keeps displaying a frame as if it is trying to download and vie… --- ## [Chat with us on our Discord server](https://tiledesk.discourse.group/t/chat-with-us-on-our-discord-server/156)
**Author:** [@michele](https://tiledesk.discourse.group/u/michele)\ **Replies:** 0\ **Last updated:** [July 14, 2022, 7:50pm UTC](https://tiledesk.discourse.group/t/chat-with-us-on-our-discord-server/156 "2022-07-14T19:50:49Z")
Tiledesk believes in the power of Community. :mega::mega::mega: We are on Discord now to stay in touch with people all around the world that are passionate about messaging, live chat, chatbots, open source and more! Yo… --- ## [Webhook with http address](https://tiledesk.discourse.group/t/webhook-with-http-address/155)
**Author:** [@ashek1520](https://tiledesk.discourse.group/u/ashek1520)\ **Replies:** 1\ **Last updated:** [July 13, 2022, 8:28am UTC](https://tiledesk.discourse.group/t/webhook-with-http-address/155 "2022-07-13T08:28:27Z")
Hello, I have setup a webhook receiver on AWS, the receiver is running at http://$aws\_publick\_ip:5000/webhook If I use this to subscriber a webhook say project\_user.update, I do not get any event. I tried to send the … --- ## [Prechat form App can not proceed](https://tiledesk.discourse.group/t/prechat-form-app-can-not-proceed/183)
**Author:** [@ThomasCC](https://tiledesk.discourse.group/u/ThomasCC)\ **Replies:** 1\ **Last updated:** [October 19, 2022, 10:38am UTC](https://tiledesk.discourse.group/t/prechat-form-app-can-not-proceed/183 "2022-10-19T10:38:24Z")
I am following the tutorial here Prechat form App Tutorial - Tiledesk Developer Hub. However after filling in the form at step 2 of the last picture of the tutorial. The chat box stop and can neither go on to step 3 nor… [Previous page](https://tiledesk.discourse.group/top.md?per_page=50&period=all) [Next page](https://tiledesk.discourse.group/top.md?page=2&per_page=50&period=all)