# Whatsapp conversations only appear after second message

**URL:** <https://tiledesk.discourse.group/t/whatsapp-conversations-only-appear-after-second-message/394>\
**Category:** Technical issue\
**Created:** [January 15, 2024, 6:26pm UTC](https://tiledesk.discourse.group/t/whatsapp-conversations-only-appear-after-second-message/394 "2024-01-15T18:26:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gaexsz](https://avatars.discourse-cdn.com/v4/letter/g/97f17d/32.png) [@gaexsz](https://tiledesk.discourse.group/u/gaexsz)\
**Post date:** [January 15, 2024, 6:26pm UTC](https://tiledesk.discourse.group/t/whatsapp-conversations-only-appear-after-second-message/394/1 "2024-01-15T18:26:24Z")

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When a user messages the Whatsapp number, the created bot only responds when the user sends a second message. I’ve repeated this problem over 4 different phones.

Any ideas how to fix this?

Thanks

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**Author:** ![andreasponziello](https://avatars.discourse-cdn.com/v4/letter/a/13edae/32.png) [@andreasponziello](https://tiledesk.discourse.group/u/andreasponziello)\
**Post date:** [January 22, 2024, 5:10am UTC](https://tiledesk.discourse.group/t/whatsapp-conversations-only-appear-after-second-message/394/2 "2024-01-22T05:10:17Z")

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Hi,

We need more info to understand your problem. Can you please share some screens?

You can also write an email to [support@tiledesk.com](mailto:support@tiledesk.com) if you need to share sensitive data to solve your problem.

Andrea