# Whatsapp Chatbot not working

**URL:** <https://tiledesk.discourse.group/t/whatsapp-chatbot-not-working/276>\
**Category:** Community Support\
**Created:** [February 23, 2023, 2:46pm UTC](https://tiledesk.discourse.group/t/whatsapp-chatbot-not-working/276 "2023-02-23T14:46:59Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![sparksthe6](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@sparksthe6](https://tiledesk.discourse.group/u/sparksthe6)\
**Post date:** [February 23, 2023, 2:47pm UTC](https://tiledesk.discourse.group/t/whatsapp-chatbot-not-working/276/1 "2023-02-23T14:47:00Z")

</div>

Does the whatsapp Chatbot works on free account.after all tokens inserted.

---

<div class="post-metadata">

**Author:** ![TokenQR](https://yyz2.discourse-cdn.com/free1/user_avatar/tiledesk.discourse.group/tokenqr/32/183_2.png) [@TokenQR](https://tiledesk.discourse.group/u/TokenQR)\
**Post date:** [February 27, 2023, 7:12am UTC](https://tiledesk.discourse.group/t/whatsapp-chatbot-not-working/276/2 "2023-02-27T07:12:36Z")

</div>

Hello,  
Be careful to put a permanent token  
It’s normally the token in whatsappa API is only for 24 hours  
You need to created a permanent token and replace this on the app in Tiledesk  
BR

---

<div class="post-metadata">

**Author:** ![andrealeo](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@andrealeo](https://tiledesk.discourse.group/u/andrealeo)\
**Post date:** [March 1, 2023, 9:00am UTC](https://tiledesk.discourse.group/t/whatsapp-chatbot-not-working/276/3 "2023-03-01T09:00:46Z")

</div>

> [@TokenQR](#):
>
> the token in whatsappa API is only f

yes it works on free account