# Integrazione chat wordpress

**URL:** <https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66>\
**Category:** Community Support\
**Created:** [June 14, 2021, 2:57pm UTC](https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66 "2021-06-14T14:57:24Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Daniela](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Daniela](https://tiledesk.discourse.group/u/Daniela)\
**Post date:** [June 14, 2021, 2:57pm UTC](https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66/1 "2021-06-14T14:57:24Z")

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Come posso inserire il widget in una pagina di wordpress?

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**Author:** ![andrealeo](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@andrealeo](https://tiledesk.discourse.group/u/andrealeo)\
**Post date:** [June 15, 2021, 8:13am UTC](https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66/2 "2021-06-15T08:13:18Z")

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You can insert the Javascript Widget code to load the Tiledesk Live Chat using a Wordpress Add-ons like below:

> **[How to Add Custom JavaScript to Your WordPress Site](https://webdesign.tutsplus.com/tutorials/how-to-add-custom-javascript-to-your-wordpress-site--cms-34368)**
>
> If you want to enhance your WordPress site's front-end functionality, you'll need to add JavaScript to your site—whether you're using a third-party library or a custom script. Based on your goals...

> **[Add Custom JavaScript into your WordPress Site](https://www.ostraining.com/blog/wordpress/custom-js/)**
>
> In some situations, you may need to add custom Javascript to your site. Normally, this would involve modifying your theme files.
> However, there is a less ...

> **[3 ways to insert JavaScript into WordPress pages or posts - GoDaddy Blog](https://www.godaddy.com/garage/3-ways-to-insert-javascript-into-wordpress-pages-or-posts/)**
>
> This article offers three different menthods for adding JavaScript to WordPress pages and posts. It also teaches you how to test your code for rendering.

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**Author:** ![Daniela](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Daniela](https://tiledesk.discourse.group/u/Daniela)\
**Post date:** [June 15, 2021, 2:28pm UTC](https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66/3 "2021-06-15T14:28:26Z")

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Ho provato ad aggiungere lo script nell’head della pagina ma il widget della chat non compare ma se visualizzo la sorgente della pagina lo script è presente e non ho nessun tipo di errore. Sapreste dirmi come mai?

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**Author:** ![andrealeo](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@andrealeo](https://tiledesk.discourse.group/u/andrealeo)\
**Post date:** [June 15, 2021, 2:46pm UTC](https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66/4 "2021-06-15T14:46:40Z")

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can you send us your website url by email to [info@tiledesk.com](mailto:info@tiledesk.com)?

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**Author:** ![Daniela](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Daniela](https://tiledesk.discourse.group/u/Daniela)\
**Post date:** [June 15, 2021, 3:15pm UTC](https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66/5 "2021-06-15T15:15:34Z")

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il sito in wordpress è in localhost e non è raggiungibile dall’esterno al momento. Sono comunque riuscita ad aggiunge il widget al sito ma ho dovuto aggiungere direttamente  
script id=“tiledesk-jssdk” src="…launch.js"\>  
che è quello che fa la funzione ma se metto la funzione non lo aggiungeva e quindi il widget non si vedeva.  
Lo script che ho aggiunto a wordpress è il seguente:  
script id=“tiledesk-jssdk” src="…launch.js"\> /script  
script type=text/javascript\>  
window.tiledesksettings =  
{  
projectID: “ID del mio progetto”  
}  
/script  
Ma facendo in questo modo è una procedura ugualmente corretta?

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**Author:** ![andrealeo](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@andrealeo](https://tiledesk.discourse.group/u/andrealeo)\
**Post date:** [June 15, 2021, 3:33pm UTC](https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66/6 "2021-06-15T15:33:32Z")

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Non è una procedura standard tuttavia va bene lo stesso.

Tuttavia inverta le linee cosi:

In questo modo è sicura che quando parte launch.js l’oggetto tiledeskSettings è sempre definito.

Rispetto allo script di default trovava degli errori nel console.log? Se si può inviarli qui?

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**Author:** ![Daniela](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Daniela](https://tiledesk.discourse.group/u/Daniela)\
**Post date:** [June 15, 2021, 3:51pm UTC](https://tiledesk.discourse.group/t/integrazione-chat-wordpress/66/7 "2021-06-15T15:51:36Z")

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Con lo script di default non avevo nessun errore…mancava però la visualizzazione del widget. Mentre inserendo in maniera diretta il link al js di tiledesk ho un unico errore in console

 ![errore](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/5d53788be521299705242aaba7b2305dc8fd68f7.png)  
però la chat funziona comunque.