# Customise the text shown when the agent "Resolves" the conversation

**URL:** <https://tiledesk.discourse.group/t/customise-the-text-shown-when-the-agent-resolves-the-conversation/211>\
**Category:** Technical issue\
**Created:** [November 16, 2022, 6:51am UTC](https://tiledesk.discourse.group/t/customise-the-text-shown-when-the-agent-resolves-the-conversation/211 "2022-11-16T06:51:23Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![victor.romero](https://avatars.discourse-cdn.com/v4/letter/v/9de0a6/32.png) [@victor.romero](https://tiledesk.discourse.group/u/victor.romero)\
**Post date:** [November 16, 2022, 6:51am UTC](https://tiledesk.discourse.group/t/customise-the-text-shown-when-the-agent-resolves-the-conversation/211/1 "2022-11-16T06:51:23Z")

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How can I set a custom text for a resolved conversation, instead of showing the text “Chat closed” I require to show “Help us to improve, please reply our survey”

![image](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/cdd828d568e2ab6e30c28c8775388c31c13645df.png)

Regards

Victor