# Chatbot image not updated

**URL:** <https://tiledesk.discourse.group/t/chatbot-image-not-updated/24>\
**Category:** Technical issue\
**Created:** [February 3, 2021, 4:20pm UTC](https://tiledesk.discourse.group/t/chatbot-image-not-updated/24 "2021-02-03T16:20:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![vanvisher](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@vanvisher](https://tiledesk.discourse.group/u/vanvisher)\
**Post date:** [February 3, 2021, 4:20pm UTC](https://tiledesk.discourse.group/t/chatbot-image-not-updated/24/1 "2021-02-03T16:20:27Z")

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When i try to update the profile pic of chat bot it is updated in the admin panel. But new image is not showing up in the website chat window. A 404 error of firebase storage url appears in the console of website.

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**Author:** ![andrealeo](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@andrealeo](https://tiledesk.discourse.group/u/andrealeo)\
**Post date:** [March 27, 2021, 9:48am UTC](https://tiledesk.discourse.group/t/chatbot-image-not-updated/24/2 "2021-03-27T09:48:47Z")

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We can’t reproduce this issue. Can you confirm that?  
Thanks  
Andrea