# Chat cannot showed

**URL:** <https://tiledesk.discourse.group/t/chat-cannot-showed/385>\
**Category:** Technical issue\
**Created:** [January 3, 2024, 12:18am UTC](https://tiledesk.discourse.group/t/chat-cannot-showed/385 "2024-01-03T00:18:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rafliiarz](https://avatars.discourse-cdn.com/v4/letter/r/9fc348/32.png) [@rafliiarz](https://tiledesk.discourse.group/u/rafliiarz)\
**Post date:** [January 3, 2024, 12:18am UTC](https://tiledesk.discourse.group/t/chat-cannot-showed/385/1 "2024-01-03T00:18:28Z")

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![image](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/083654c4f21397df9407ac0121404af1990b0733.png)

how to fix this sir?

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**Author:** ![rafliiarz](https://avatars.discourse-cdn.com/v4/letter/r/9fc348/32.png) [@rafliiarz](https://tiledesk.discourse.group/u/rafliiarz)\
**Post date:** [January 3, 2024, 7:31am UTC](https://tiledesk.discourse.group/t/chat-cannot-showed/385/2 "2024-01-03T07:31:52Z")

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solved

cause i used https and problem on exec ws EXTERNAL\_MQTT\_BASE\_URL=“ws://domain.com”

it should be EXTERNAL\_MQTT\_BASE\_URL=“wss://domain.com”

use wss to https and ws to http

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**Author:** ![Prem](https://avatars.discourse-cdn.com/v4/letter/p/8797f3/32.png) [@Prem](https://tiledesk.discourse.group/u/Prem)\
**Post date:** [March 24, 2024, 3:03am UTC](https://tiledesk.discourse.group/t/chat-cannot-showed/385/3 "2024-03-24T03:03:14Z")

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Hi @rafliiarz . I am facing few issues while installing tiledesk on my local machine. It would be great if you can help me out, thanks !