# Can't use microlangue with Rasa

**URL:** <https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160>\
**Category:** Technical issue\
**Created:** [July 26, 2022, 5:10pm UTC](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160 "2022-07-26T17:10:25Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@Johan](https://tiledesk.discourse.group/u/Johan)\
**Post date:** [July 26, 2022, 5:10pm UTC](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160/1 "2022-07-26T17:10:25Z")

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Hello all,

I have a rasa bot connected to Tiledesk. I can use the bot, but only with simple text messages. Pictures, videos, buttons ect. do not work.

I have followed the manual [RASA AI Integration](https://gethelp.tiledesk.com/articles/rasa-ai-integration/), but I am not getting the same result. Can anyone help me with this?

### What did I do:

In domain.yaml I added a response:  
 ![domain_img](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/174a86b107712e091777adc238535beb21431d8d.png)

```auto
utter_tiledesk_message_2:
  - text: "Welcome to RASA Connector\n\nChoose an option\n* Help Center https://gethelp.tiledesk.com/\n* I want an agent"

```

In rules.yaml I created a new rule:  
 ![rules-img](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/b490b467f8e50f9f7e70b7e862edf373e95cc976.png)

I added a new intent and trained a new model. In essence, it works.

In the terminal I get this:

 ![rasa_shell](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/6529ed18504059f7567eac5b55840e821875b9df.png)

When I test this in the cloud with Rasa-X I get this:

 ![rasa-x-message](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/809adcbbb06f17b7e76ccff958e72b02db847471.png)

But then, when I look in the tiledesk console I only see this:  
 ![tiledesk_message](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/1c43b303a79fb372a1218b11334f91c9c7f74424.png)

In the widget, this is the same:  
 ![widget_img](https://global.discourse-cdn.com/free1/uploads/tiledesk/original/1X/42d49db87491188de71a4fb640f4e55472a0fb3b.png)

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**Author:** ![andreasponziello](https://avatars.discourse-cdn.com/v4/letter/a/13edae/32.png) [@andreasponziello](https://tiledesk.discourse.group/u/andreasponziello)\
**Post date:** [July 26, 2022, 5:29pm UTC](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160/2 "2022-07-26T17:29:08Z")

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Hi Johan,

Are you working on the cloud version? Or on your self-hosted installation of Tiledesk?

Andrea

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<div class="post-metadata">

**Author:** ![Johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@Johan](https://tiledesk.discourse.group/u/Johan)\
**Post date:** [July 26, 2022, 6:05pm UTC](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160/3 "2022-07-26T18:05:51Z")

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Hi Andrea,

Thanks for your quick response!

I am working with the cloud version.

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**Author:** ![andreasponziello](https://avatars.discourse-cdn.com/v4/letter/a/13edae/32.png) [@andreasponziello](https://tiledesk.discourse.group/u/andreasponziello)\
**Post date:** [July 26, 2022, 6:18pm UTC](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160/4 "2022-07-26T18:18:04Z")

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Hi Johan,

You were right, markbot (the upcoming new name of microlanguage) was disabled.  
Now everything should be ok 🙂

Give me a confirmation please, and thanks for your time!

Andrea

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<div class="post-metadata">

**Author:** ![Johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@Johan](https://tiledesk.discourse.group/u/Johan)\
**Post date:** [July 26, 2022, 6:22pm UTC](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160/5 "2022-07-26T18:22:07Z")

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Okay, I’m going to check it out. This may take a while due to building and uploading docker containers.

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**Author:** ![Johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@Johan](https://tiledesk.discourse.group/u/Johan)\
**Post date:** [July 26, 2022, 6:25pm UTC](https://tiledesk.discourse.group/t/cant-use-microlangue-with-rasa/160/6 "2022-07-26T18:25:02Z")

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It works!!! Thank you very much!
