# Latest **URL:** https://tiledesk.discourse.group/latest.md?page=1 [Latest](https://tiledesk.discourse.group/latest.md) · [Categories](https://tiledesk.discourse.group/categories.md) **Page:** 2 --- ## [Deploy with docker-compose](https://tiledesk.discourse.group/t/deploy-with-docker-compose/441)
**Author:** [@momo1234](https://tiledesk.discourse.group/u/momo1234)\ **Replies:** 0\ **Last updated:** [May 28, 2024, 8:09am UTC](https://tiledesk.discourse.group/t/deploy-with-docker-compose/441 "2024-05-28T08:09:19Z")
when i deploy project with docker-compose and make nginx config as github instructions get not found files angular although make this for domain map $http\_upgrade $connection\_upgrade { default upgrade; ‘’ close; } … --- ## [Chat21-ionic installation](https://tiledesk.discourse.group/t/chat21-ionic-installation/439)
**Author:** [@appu](https://tiledesk.discourse.group/u/appu)\ **Replies:** 0\ **Last updated:** [May 27, 2024, 7:06am UTC](https://tiledesk.discourse.group/t/chat21-ionic-installation/439 "2024-05-27T07:06:54Z")
AppComponent.html:7 ERROR Error: Firebase config is not defined. Please create your chat-config.json. See the chat21-ionic Installation Page at push…/src/chat21-core/providers/firebase/firebase-init-service.ts.FirebaseI… --- ## [In setAttributes im unable to set api Internal properties to a Variable](https://tiledesk.discourse.group/t/in-setattributes-im-unable-to-set-api-internal-properties-to-a-variable/438)
**Author:** [@shahid](https://tiledesk.discourse.group/u/shahid)\ **Replies:** 0\ **Last updated:** [May 24, 2024, 12:44pm UTC](https://tiledesk.discourse.group/t/in-setattributes-im-unable-to-set-api-internal-properties-to-a-variable/438 "2024-05-24T12:44:36Z")
Hi guys I am calling an API and response is Stored into “result” in that response i have Internal properties, I need to set those properties values in setAttribute but I am not can you guyts help me out? attribute → pre… --- ## [On Prem - How do you setup the LLM](https://tiledesk.discourse.group/t/on-prem-how-do-you-setup-the-llm/435)
**Author:** [@slopetheory1](https://tiledesk.discourse.group/u/slopetheory1)\ **Replies:** 0\ **Last updated:** [May 23, 2024, 9:14pm UTC](https://tiledesk.discourse.group/t/on-prem-how-do-you-setup-the-llm/435 "2024-05-23T21:14:22Z")
I’ve been attempting to set up Tiledesk on Digital Ocean and AWS Kubernetes, but I’m encountering issues. Notably, I can’t get the Design Studio to appear, and I also can’t see any LLM integration, like ChatGPT or a know… --- ## [Ionic web error when get token and cannot access contact](https://tiledesk.discourse.group/t/ionic-web-error-when-get-token-and-cannot-access-contact/26)
**Author:** [@sujackson](https://tiledesk.discourse.group/u/sujackson)\ **Replies:** 2\ **Last updated:** [April 11, 2024, 3:51am UTC](https://tiledesk.discourse.group/t/ionic-web-error-when-get-token-and-cannot-access-contact/26 "2024-04-11T03:51:53Z")
i cannot access my contact firebase when i try to access It show unauthorized user and i try to trace the code , i realized that get error when the code try to get firebase token An error occurred while retrieving t… --- ## [What is the knowledge base endpoints? How can I configure these endpoints?](https://tiledesk.discourse.group/t/what-is-the-knowledge-base-endpoints-how-can-i-configure-these-endpoints/421)
**Author:** [@arjunramavat](https://tiledesk.discourse.group/u/arjunramavat)\ **Replies:** 4\ **Last updated:** [April 9, 2024, 12:21pm UTC](https://tiledesk.discourse.group/t/what-is-the-knowledge-base-endpoints-how-can-i-configure-these-endpoints/421 "2024-04-09T12:21:14Z")
--- ## [Widget Live Test always loading](https://tiledesk.discourse.group/t/widget-live-test-always-loading/254)
**Author:** [@xiaobao](https://tiledesk.discourse.group/u/xiaobao)\ **Replies:** 4\ **Last updated:** [March 24, 2024, 5:27pm UTC](https://tiledesk.discourse.group/t/widget-live-test-always-loading/254 "2024-03-24T17:27:13Z")
like this, who can help me this problem thanks --- ## [Tiledesk Dashboard: Error while building and ng serve on arm64 (Mac M1 + Ubuntu Server 22.04 Arm64)](https://tiledesk.discourse.group/t/tiledesk-dashboard-error-while-building-and-ng-serve-on-arm64-mac-m1-ubuntu-server-22-04-arm64/153)
**Author:** [@waheed](https://tiledesk.discourse.group/u/waheed)\ **Replies:** 13\ **Last updated:** [March 24, 2024, 5:32pm UTC](https://tiledesk.discourse.group/t/tiledesk-dashboard-error-while-building-and-ng-serve-on-arm64-mac-m1-ubuntu-server-22-04-arm64/153 "2024-03-24T17:32:28Z")
Hi All, I am trying to build Tiledesk Dashboard and running into the issues below. With ng2-tooltip-directive version 2.9.22, npm install works just fine but when do ng serve, I get following error: ERROR in The Angul… --- ## [Chat cannot showed](https://tiledesk.discourse.group/t/chat-cannot-showed/385)
**Author:** [@rafliiarz](https://tiledesk.discourse.group/u/rafliiarz)\ **Replies:** 2\ **Last updated:** [March 24, 2024, 3:03am UTC](https://tiledesk.discourse.group/t/chat-cannot-showed/385 "2024-03-24T03:03:14Z")
how to fix this sir? --- ## [Tiledesk manual install](https://tiledesk.discourse.group/t/tiledesk-manual-install/242)
**Author:** [@dhia](https://tiledesk.discourse.group/u/dhia)\ **Replies:** 3\ **Last updated:** [March 23, 2024, 5:59pm UTC](https://tiledesk.discourse.group/t/tiledesk-manual-install/242 "2024-03-23T17:59:15Z")
hello Community i want to install tiledesk on my vps without docker or kubernetes am i able to do this ? if yes is there any tutorial or short description how to do that please Thanks, --- ## [Messenger connector](https://tiledesk.discourse.group/t/messenger-connector/372)
**Author:** [@musab123](https://tiledesk.discourse.group/u/musab123)\ **Replies:** 1\ **Last updated:** [March 22, 2024, 1:57am UTC](https://tiledesk.discourse.group/t/messenger-connector/372 "2024-03-22T01:57:56Z")
I am trying to setup the tiledesk in my local environment, when I install Messenger and try to run it, I am getting a 504 error rror: uncaughtException: Cannot read properties of undefined (reading ‘collection’) Typ… --- ## [Problem with on-prem, community installation, Firebase credentials](https://tiledesk.discourse.group/t/problem-with-on-prem-community-installation-firebase-credentials/78)
**Author:** [@alex](https://tiledesk.discourse.group/u/alex)\ **Replies:** 2\ **Last updated:** [March 21, 2024, 11:25am UTC](https://tiledesk.discourse.group/t/problem-with-on-prem-community-installation-firebase-credentials/78 "2024-03-21T11:25:38Z")
Hi, We have an issue where our site widget has just started getting stuck on load. I believe it was working last week though I wasn’t really testing the feature last week, I was only making sure it popped up. I seem t… --- ## [Is it possible to open the chat window directly from a link or a custom button?](https://tiledesk.discourse.group/t/is-it-possible-to-open-the-chat-window-directly-from-a-link-or-a-custom-button/418)
**Author:** [@Hendo](https://tiledesk.discourse.group/u/Hendo)\ **Replies:** 0\ **Last updated:** [March 20, 2024, 7:07pm UTC](https://tiledesk.discourse.group/t/is-it-possible-to-open-the-chat-window-directly-from-a-link-or-a-custom-button/418 "2024-03-20T19:07:46Z")
Is it possible to open the chat window directly from a link or a custom button? How? Some link or button like: Are you having problems? “Chat with us” Thanks --- ## [Response not getting from server in conversation part](https://tiledesk.discourse.group/t/response-not-getting-from-server-in-conversation-part/414)
**Author:** [@arjunramavat](https://tiledesk.discourse.group/u/arjunramavat)\ **Replies:** 0\ **Last updated:** [March 19, 2024, 11:27am UTC](https://tiledesk.discourse.group/t/response-not-getting-from-server-in-conversation-part/414 "2024-03-19T11:27:06Z")
I am experiencing a technical issue with chat-widget. Bot is not responding. What is the configuration for chat-wiget and chat21-http-server ? --- ## [Minimal requirements server?](https://tiledesk.discourse.group/t/minimal-requirements-server/408)
**Author:** [@Jordansz](https://tiledesk.discourse.group/u/Jordansz)\ **Replies:** 1\ **Last updated:** [February 25, 2024, 5:48pm UTC](https://tiledesk.discourse.group/t/minimal-requirements-server/408 "2024-02-25T17:48:07Z")
I would like to install local version. What would be minimal server requirements? The docs are not clear. Im on digitalocean i need to limit resources. :pray: --- ## [Discord unaccesible](https://tiledesk.discourse.group/t/discord-unaccesible/406)
**Author:** [@Andy\_Schmitt](https://tiledesk.discourse.group/u/Andy_Schmitt)\ **Replies:** 3\ **Last updated:** [February 24, 2024, 2:48pm UTC](https://tiledesk.discourse.group/t/discord-unaccesible/406 "2024-02-24T14:48:05Z")
I cannot access discord server. Everytime I try using the link Discord I receive “invalid server” response. What’s the correct address to access it? --- ## [Agent\_handoff when offline](https://tiledesk.discourse.group/t/agent-handoff-when-offline/105)
**Author:** [@LoScrigno](https://tiledesk.discourse.group/u/LoScrigno)\ **Replies:** 4\ **Last updated:** [February 9, 2024, 11:26am UTC](https://tiledesk.discourse.group/t/agent-handoff-when-offline/105 "2024-02-09T11:26:32Z")
Hi I would like to know how to solve this problem. I have created a bot that starts automatically before switching to an operator. The visitor requests to speak to an operator with through the bot’s button \\ agent\_hand… --- ## [Chatbot human handoff when all agents are unavailable](https://tiledesk.discourse.group/t/chatbot-human-handoff-when-all-agents-are-unavailable/12)
**Author:** [@andreasponziello](https://tiledesk.discourse.group/u/andreasponziello)\ **Replies:** 2\ **Last updated:** [February 8, 2024, 11:14pm UTC](https://tiledesk.discourse.group/t/chatbot-human-handoff-when-all-agents-are-unavailable/12 "2024-02-08T23:14:36Z")
Hi, I don’t very well understand what happens after a user switches from a chatbot to human agents through the \\agent command. I was thinking that, if no agent is available, the request will stay with the chatbot until a… --- ## [Whatsapp conversations only appear after second message](https://tiledesk.discourse.group/t/whatsapp-conversations-only-appear-after-second-message/394)
**Author:** [@gaexsz](https://tiledesk.discourse.group/u/gaexsz)\ **Replies:** 1\ **Last updated:** [January 22, 2024, 5:10am UTC](https://tiledesk.discourse.group/t/whatsapp-conversations-only-appear-after-second-message/394 "2024-01-22T05:10:17Z")
When a user messages the Whatsapp number, the created bot only responds when the user sends a second message. I’ve repeated this problem over 4 different phones. Any ideas how to fix this? Thanks --- ## [Can not archive or resolve a chat](https://tiledesk.discourse.group/t/can-not-archive-or-resolve-a-chat/392)
**Author:** [@tri](https://tiledesk.discourse.group/u/tri)\ **Replies:** 1\ **Last updated:** [January 14, 2024, 10:32pm UTC](https://tiledesk.discourse.group/t/can-not-archive-or-resolve-a-chat/392 "2024-01-14T22:32:07Z")
If you chat something under an archived chat, it will be back into main chat window but the chat can not be resolve or archive again --- ## [Old archived chats appear like a new chat](https://tiledesk.discourse.group/t/old-archived-chats-appear-like-a-new-chat/391)
**Author:** [@tri](https://tiledesk.discourse.group/u/tri)\ **Replies:** 0\ **Last updated:** [January 14, 2024, 2:14am UTC](https://tiledesk.discourse.group/t/old-archived-chats-appear-like-a-new-chat/391 "2024-01-14T02:14:13Z")
Some old archived chats don’t update their status correctly, they still show up as bold, highlighted which is not correct --- ## [Can not reassign archived chat](https://tiledesk.discourse.group/t/can-not-reassign-archived-chat/390)
**Author:** [@tri](https://tiledesk.discourse.group/u/tri)\ **Replies:** 0\ **Last updated:** [January 14, 2024, 2:13am UTC](https://tiledesk.discourse.group/t/can-not-reassign-archived-chat/390 "2024-01-14T02:13:03Z")
We got many bugs, here is one: can not reassign an archived chat, it keep loading forever --- ## [Can not delete archived chat and trash contact](https://tiledesk.discourse.group/t/can-not-delete-archived-chat-and-trash-contact/382)
**Author:** [@tri](https://tiledesk.discourse.group/u/tri)\ **Replies:** 1\ **Last updated:** [January 1, 2024, 6:02am UTC](https://tiledesk.discourse.group/t/can-not-delete-archived-chat-and-trash-contact/382 "2024-01-01T06:02:16Z")
I got issue in which I can not delete 2 archived chat and 1 contact which already moved to trash. --- ## [Change psw - findone error](https://tiledesk.discourse.group/t/change-psw-findone-error/374)
**Author:** [@rafliiarz](https://tiledesk.discourse.group/u/rafliiarz)\ **Replies:** 2\ **Last updated:** [December 16, 2023, 12:42am UTC](https://tiledesk.discourse.group/t/change-psw-findone-error/374 "2023-12-16T00:42:56Z")
hello sir i will update password from app but notify error i use ubuntu 22 - on docker-compose latest --- ## [I integrated whatsapp with TileDesk, but how to get whatsapp number](https://tiledesk.discourse.group/t/i-integrated-whatsapp-with-tiledesk-but-how-to-get-whatsapp-number/376)
**Author:** [@Yahya](https://tiledesk.discourse.group/u/Yahya)\ **Replies:** 0\ **Last updated:** [December 15, 2023, 3:22pm UTC](https://tiledesk.discourse.group/t/i-integrated-whatsapp-with-tiledesk-but-how-to-get-whatsapp-number/376 "2023-12-15T15:22:07Z")
I have managed to integrate Tiledesk with Whatsapp, first node will say " Hi, you are sending us from {{whatsapp}}, how can I set this variable to extract/print the whatsapp --- ## [Knowledgebase will not index](https://tiledesk.discourse.group/t/knowledgebase-will-not-index/370)
**Author:** [@Mustachefellow](https://tiledesk.discourse.group/u/Mustachefellow)\ **Replies:** 1\ **Last updated:** [December 11, 2023, 10:49am UTC](https://tiledesk.discourse.group/t/knowledgebase-will-not-index/370 "2023-12-11T10:49:01Z")
In Settings \> Knowledgebase Beta For five days the Status has an X and when I click Run Indexing it says Invalid GPT key. I realize the product is beta, but is it totally broken? I just signed up for a plan and can’t … --- ## [I cant login after i installed the docker image : whats the password and address](https://tiledesk.discourse.group/t/i-cant-login-after-i-installed-the-docker-image-whats-the-password-and-address/363)
**Author:** [@ghaith.adv](https://tiledesk.discourse.group/u/ghaith.adv)\ **Replies:** 0\ **Last updated:** [November 14, 2023, 11:48am UTC](https://tiledesk.discourse.group/t/i-cant-login-after-i-installed-the-docker-image-whats-the-password-and-address/363 "2023-11-14T11:48:17Z")
email: admin@tiledesk.com password: adminadmin password: superadmin these didn’t log me in --- ## [Why no bot template?](https://tiledesk.discourse.group/t/why-no-bot-template/357)
**Author:** [@pendy99](https://tiledesk.discourse.group/u/pendy99)\ **Replies:** 1\ **Last updated:** [November 7, 2023, 12:37am UTC](https://tiledesk.discourse.group/t/why-no-bot-template/357 "2023-11-07T00:37:14Z")
Why does the version deployed using docker not have any robot templates, but when I use your website directly, there are many robot templates. Are these templates only available in the paid version? --- ## [Attivazione chatbot design studio](https://tiledesk.discourse.group/t/attivazione-chatbot-design-studio/316)
**Author:** [@Alessandro](https://tiledesk.discourse.group/u/Alessandro)\ **Replies:** 2\ **Last updated:** [November 3, 2023, 8:42am UTC](https://tiledesk.discourse.group/t/attivazione-chatbot-design-studio/316 "2023-11-03T08:42:23Z")
Ciao a tutti. Ho un Piano Free e vorrei poter utilizzare Chatbot Design Studio ma non capisco se si può fare e nel caso come. Qualcuno ha già incontrato questa necessità? --- ## [Live test does not work](https://tiledesk.discourse.group/t/live-test-does-not-work/354)
**Author:** [@AtlaZ](https://tiledesk.discourse.group/u/AtlaZ)\ **Replies:** 1\ **Last updated:** [October 10, 2023, 1:50pm UTC](https://tiledesk.discourse.group/t/live-test-does-not-work/354 "2023-10-10T13:50:16Z")
The live test never starts Thanks [Previous page](https://tiledesk.discourse.group/latest.md) [Next page](https://tiledesk.discourse.group/latest.md?page=2)