# Latest **URL:** https://tiledesk.discourse.group/latest.md [Latest](https://tiledesk.discourse.group/latest.md) · [Categories](https://tiledesk.discourse.group/categories.md) --- ## [I am the new guy I am the new guy](https://tiledesk.discourse.group/t/i-am-the-new-guy-i-am-the-new-guy/524)
**Author:** [@ShaunTroutman](https://tiledesk.discourse.group/u/ShaunTroutman)\ **Replies:** 0\ **Last updated:** [June 6, 2026, 9:07pm UTC](https://tiledesk.discourse.group/t/i-am-the-new-guy-i-am-the-new-guy/524 "2026-06-06T21:07:15Z")
Thanks a lot. Good information. vpn для iphone в россии --- ## [Exploring Tiledesk from an Operational Workflow Perspective (Self-hosting, AI Flows & WhatsApp)](https://tiledesk.discourse.group/t/exploring-tiledesk-from-an-operational-workflow-perspective-self-hosting-ai-flows-whatsapp/522)
**Author:** [@devangn](https://tiledesk.discourse.group/u/devangn)\ **Replies:** 1\ **Last updated:** [May 22, 2026, 9:23am UTC](https://tiledesk.discourse.group/t/exploring-tiledesk-from-an-operational-workflow-perspective-self-hosting-ai-flows-whatsapp/522 "2026-05-22T09:23:29Z")
Over the last few days I’ve been actively exploring Tiledesk from a conversational workflow and operational automation perspective. Instead of focusing only on isolated features, I tried understanding how different comp… --- ## [BYOK self hosted setup](https://tiledesk.discourse.group/t/byok-self-hosted-setup/516)
**Author:** [@David](https://tiledesk.discourse.group/u/David)\ **Replies:** 1\ **Last updated:** [May 19, 2026, 10:13am UTC](https://tiledesk.discourse.group/t/byok-self-hosted-setup/516 "2026-05-19T10:13:27Z")
Hi, How can I setup the self hosted community edition to use my LLM provider with OpenAI compatible API. So I would like to BYOK. Thanks! --- ## [❗ Issue: No Support for application/x-www-form-urlencoded Body Type in Tiledesk Webhook Node](https://tiledesk.discourse.group/t/issue-no-support-for-application-x-www-form-urlencoded-body-type-in-tiledesk-webhook-node/519)
**Author:** [@VeditaGupta](https://tiledesk.discourse.group/u/VeditaGupta)\ **Replies:** 0\ **Last updated:** [January 5, 2026, 9:43am UTC](https://tiledesk.discourse.group/t/issue-no-support-for-application-x-www-form-urlencoded-body-type-in-tiledesk-webhook-node/519 "2026-01-05T09:43:14Z")
Problem Description My API expects requests with the header: Content-Type: application/x-www-form-urlencoded However, in Tiledesk Webhook (HTTP Request) node, the available body options are only: form-data raw J… --- ## [Design Studio UI Not Displaying webrequestv2 Action Headers and Body Fields After API Import](https://tiledesk.discourse.group/t/design-studio-ui-not-displaying-webrequestv2-action-headers-and-body-fields-after-api-import/518)
**Author:** [@VeditaGupta](https://tiledesk.discourse.group/u/VeditaGupta)\ **Replies:** 16\ **Last updated:** [January 5, 2026, 9:34am UTC](https://tiledesk.discourse.group/t/design-studio-ui-not-displaying-webrequestv2-action-headers-and-body-fields-after-api-import/518 "2026-01-05T09:34:55Z")
PRIORITY: High CATEGORY: Bug Report - Design Studio UI AFFECTED COMPONENT: Bot Design Studio / Intent Actions Editor DESCRIPTION: We are experiencing an issue where the Tiledesk Design Studio UI does not display the h… --- ## [Telegram button clicks not appearing in chat history](https://tiledesk.discourse.group/t/telegram-button-clicks-not-appearing-in-chat-history/517)
**Author:** [@emanuelcontact](https://tiledesk.discourse.group/u/emanuelcontact)\ **Replies:** 0\ **Last updated:** [December 26, 2025, 2:19pm UTC](https://tiledesk.discourse.group/t/telegram-button-clicks-not-appearing-in-chat-history/517 "2025-12-26T14:19:48Z")
Hi TileDesk team, We’re using TileDesk with Telegram integration and noticed that when users click on buttons, their selections don’t appear in the chat history. Current behavior: - User clicks button “Button Example” … --- ## [Bots aren't sending WhatsApp messages, only receiving](https://tiledesk.discourse.group/t/bots-arent-sending-whatsapp-messages-only-receiving/512)
**Author:** [@localhost](https://tiledesk.discourse.group/u/localhost)\ **Replies:** 0\ **Last updated:** [September 24, 2025, 5:04pm UTC](https://tiledesk.discourse.group/t/bots-arent-sending-whatsapp-messages-only-receiving/512 "2025-09-24T17:04:57Z")
When I start a conversation on WhatsApp, the message is received and is assigned to a bot However the bot messages are never sent to WhatsApp Is there a config missing? I’m self-hosting the docker install --- ## [Why KB is not working?](https://tiledesk.discourse.group/t/why-kb-is-not-working/511)
**Author:** [@m.junaid1990](https://tiledesk.discourse.group/u/m.junaid1990)\ **Replies:** 0\ **Last updated:** [August 8, 2025, 6:54am UTC](https://tiledesk.discourse.group/t/why-kb-is-not-working/511 "2025-08-08T06:54:10Z")
ai: image: tiledesk/tiledeskai-lite:0.1.0 container\_name: ai restart: always environment: - WORKERS=3 - TIMEOUT=180 - MAXREQUESTS=1200 - MAXRJITTER=5 - GRACEFULTIMEOUT=30 - KB\_ENABLED=true - KB\_M… --- ## [Logo for chatbot widget not alterable](https://tiledesk.discourse.group/t/logo-for-chatbot-widget-not-alterable/509)
**Author:** [@boris1ab](https://tiledesk.discourse.group/u/boris1ab)\ **Replies:** 1\ **Last updated:** [July 28, 2025, 11:02am UTC](https://tiledesk.discourse.group/t/logo-for-chatbot-widget-not-alterable/509 "2025-07-28T11:02:21Z")
Scenario I’ve installed tiledesk via docker-compose.yml on a Ubuntu server. Description open widget appearance click logo to delete existing one / upload new one an error shows up in the chrome console Expectations … --- ## [504 Gateway Time-out in the integration with Telegram](https://tiledesk.discourse.group/t/504-gateway-time-out-in-the-integration-with-telegram/507)
**Author:** [@CaioMarcondes](https://tiledesk.discourse.group/u/CaioMarcondes)\ **Replies:** 0\ **Last updated:** [July 1, 2025, 12:57pm UTC](https://tiledesk.discourse.group/t/504-gateway-time-out-in-the-integration-with-telegram/507 "2025-07-01T12:57:48Z")
Hello, I am having trouble integrating the Telegram connector as it is giving a 504 Gateway Time-out. I have tried various ways to resolve it, but without success. Does anyone have any recommended alternatives? --- ## [Create users (on‑premise) in kubernetes](https://tiledesk.discourse.group/t/create-users-on-premise-in-kubernetes/500)
**Author:** [@Pablo-UNC](https://tiledesk.discourse.group/u/Pablo-UNC)\ **Replies:** 0\ **Last updated:** [June 18, 2025, 1:36pm UTC](https://tiledesk.discourse.group/t/create-users-on-premise-in-kubernetes/500 "2025-06-18T13:36:33Z")
Hello everyone, I have installed Tiledesk in Kubernetes (on‑premise), and I need to create users. Everyone can help me ? I don’t have an administrator panel to create users. --- ## [Widget unable to connect to websocket, messages not sending](https://tiledesk.discourse.group/t/widget-unable-to-connect-to-websocket-messages-not-sending/368)
**Author:** [@Nigel33](https://tiledesk.discourse.group/u/Nigel33)\ **Replies:** 5\ **Last updated:** [April 2, 2025, 10:56am UTC](https://tiledesk.discourse.group/t/widget-unable-to-connect-to-websocket-messages-not-sending/368 "2025-04-02T10:56:01Z")
Hello, sorry if this question is redundant, just trying to integrate it for a job and I need some help. Im trying to integrate tiledesk locally to my application and I’ve made some progress but Im currently stuck. So Iv… --- ## ["Test It" not working](https://tiledesk.discourse.group/t/test-it-not-working/494)
**Author:** [@Emmanuel](https://tiledesk.discourse.group/u/Emmanuel)\ **Replies:** 0\ **Last updated:** [March 26, 2025, 2:04pm UTC](https://tiledesk.discourse.group/t/test-it-not-working/494 "2025-03-26T14:04:05Z")
Hello, I have installed Tiledesk locally, The “Test It” button opens a side bar / widget that remains empty Any clue on how to address this issue? --- ## [I have installed selfhosted version i can on see 200 conversations](https://tiledesk.discourse.group/t/i-have-installed-selfhosted-version-i-can-on-see-200-conversations/491)
**Author:** [@ksheikh](https://tiledesk.discourse.group/u/ksheikh)\ **Replies:** 0\ **Last updated:** [January 3, 2025, 12:59pm UTC](https://tiledesk.discourse.group/t/i-have-installed-selfhosted-version-i-can-on-see-200-conversations/491 "2025-01-03T12:59:42Z")
Hi, In selfhosted version , why am i seeing only 200 conversations and 10,0000 AI token and 200 emails? is there a way i can increase them? also i can’t see AI option in even i have put the openai key in the docker P… --- ## [Installation on the local machine](https://tiledesk.discourse.group/t/installation-on-the-local-machine/420)
**Author:** [@Prem](https://tiledesk.discourse.group/u/Prem)\ **Replies:** 1\ **Last updated:** [December 3, 2024, 2:28pm UTC](https://tiledesk.discourse.group/t/installation-on-the-local-machine/420 "2024-12-03T14:28:32Z")
Hi. Can anyone tell me how to resolve this ? So far i cloned dashboard and server but unable to create or open a chatbot. Localhost:8080 Server is running Dashboard: --- ## [\[JobWorker\] AMQP error Error: connect ECONNREFUSED 127.0.0.1:5672](https://tiledesk.discourse.group/t/jobworker-amqp-error-error-connect-econnrefused-127-0-0-1-5672/452)
**Author:** [@glauberf](https://tiledesk.discourse.group/u/glauberf)\ **Replies:** 4\ **Last updated:** [December 3, 2024, 2:16pm UTC](https://tiledesk.discourse.group/t/jobworker-amqp-error-error-connect-econnrefused-127-0-0-1-5672/452 "2024-12-03T14:16:25Z")
I’m trying to run Tilidesk Server locally. That is, I cloned the repository and followed the following steps. Clone this repo Install dependencies with npm install Configure the tiledesk .env file. You can see an exam… --- ## [How to intergrate whatsapp chatbot on tiledesk open source version](https://tiledesk.discourse.group/t/how-to-intergrate-whatsapp-chatbot-on-tiledesk-open-source-version/478)
**Author:** [@nagesh](https://tiledesk.discourse.group/u/nagesh)\ **Replies:** 1\ **Last updated:** [November 23, 2024, 5:54pm UTC](https://tiledesk.discourse.group/t/how-to-intergrate-whatsapp-chatbot-on-tiledesk-open-source-version/478 "2024-11-23T17:54:31Z")
Hi, i am trying to integrate whats-app chat-bot on open source version.Unable to get the options for integrating whats app to chat bot in the open source version Please help me on integrating whats-app to the chat bot… --- ## [Self-hosted server, and iOS\\Wordpress](https://tiledesk.discourse.group/t/self-hosted-server-and-ios-wordpress/489)
**Author:** [@sha9](https://tiledesk.discourse.group/u/sha9)\ **Replies:** 1\ **Last updated:** [November 23, 2024, 5:52pm UTC](https://tiledesk.discourse.group/t/self-hosted-server-and-ios-wordpress/489 "2024-11-23T17:52:55Z")
I cannot find a place in my iOS app or in Wordpress plugin to connect to the URL of my self-hosted server (Docker). What am I missing? Thanks! --- ## [Unbranding section is not available](https://tiledesk.discourse.group/t/unbranding-section-is-not-available/380)
**Author:** [@abody5111](https://tiledesk.discourse.group/u/abody5111)\ **Replies:** 4\ **Last updated:** [October 23, 2024, 2:50pm UTC](https://tiledesk.discourse.group/t/unbranding-section-is-not-available/380 "2024-10-23T14:50:47Z")
I’ve installed the tildesk on my VPS and I didn’t find the unbranding secton where I can find it ? --- ## [Check if the user redirects to another page](https://tiledesk.discourse.group/t/check-if-the-user-redirects-to-another-page/477)
**Author:** [@bhaskar](https://tiledesk.discourse.group/u/bhaskar)\ **Replies:** 0\ **Last updated:** [October 18, 2024, 7:30am UTC](https://tiledesk.discourse.group/t/check-if-the-user-redirects-to-another-page/477 "2024-10-18T07:30:23Z")
In profile section we can see the users viewed pages. Is there any way in tiledesk to know when the user has redirected to another page. I have downloaded tiledesk from docker. --- ## [Dashboard-chat Interface changing](https://tiledesk.discourse.group/t/dashboard-chat-interface-changing/474)
**Author:** [@Krish](https://tiledesk.discourse.group/u/Krish)\ **Replies:** 0\ **Last updated:** [October 14, 2024, 9:43am UTC](https://tiledesk.discourse.group/t/dashboard-chat-interface-changing/474 "2024-10-14T09:43:56Z")
I am considering modifying the chat interface with React technology. If possible, could you explain how I can configure the chat interface specifically? --- ## [Knowledge base not indexing!](https://tiledesk.discourse.group/t/knowledge-base-not-indexing/396)
**Author:** [@sreeraj](https://tiledesk.discourse.group/u/sreeraj)\ **Replies:** 4\ **Last updated:** [October 9, 2024, 4:23pm UTC](https://tiledesk.discourse.group/t/knowledge-base-not-indexing/396 "2024-10-09T16:23:05Z")
I’ve a self hosted (docker) tiledesk instance. While adding the knowledge base it keeps processing. The docker logs looks like this: Looking into the files, there’s no KB\_ENDPOINT nor OPENAI\_ENDPOINT configured. I’v… --- ## [Mime error & syntax error switching from dash to cds](https://tiledesk.discourse.group/t/mime-error-syntax-error-switching-from-dash-to-cds/470)
**Author:** [@ethan](https://tiledesk.discourse.group/u/ethan)\ **Replies:** 0\ **Last updated:** [October 1, 2024, 11:48pm UTC](https://tiledesk.discourse.group/t/mime-error-syntax-error-switching-from-dash-to-cds/470 "2024-10-01T23:48:25Z")
Hey everyone, I wanted to see if anyone else had a similar issue I am, I keep getting a mime error upon routing from dashboard to cds. I’ve added different v1,v2,v3 they all route the same and lead me to a spinning circl… --- ## [Tiledesk integrate with keycloak](https://tiledesk.discourse.group/t/tiledesk-integrate-with-keycloak/455)
**Author:** [@gsmmani.sri](https://tiledesk.discourse.group/u/gsmmani.sri)\ **Replies:** 1\ **Last updated:** [July 10, 2024, 10:05am UTC](https://tiledesk.discourse.group/t/tiledesk-integrate-with-keycloak/455 "2024-07-10T10:05:35Z")
Hello, I deployed tiledesk on my local server and want to integrate keycloak. is there any way to integrate?. if possible, Please guide me how to integrate tiledesk with keycloak. Thanks --- ## [Chat handoff to a particular agent](https://tiledesk.discourse.group/t/chat-handoff-to-a-particular-agent/451)
**Author:** [@salman](https://tiledesk.discourse.group/u/salman)\ **Replies:** 0\ **Last updated:** [June 20, 2024, 12:46pm UTC](https://tiledesk.discourse.group/t/chat-handoff-to-a-particular-agent/451 "2024-06-20T12:46:33Z")
\[quote=“salman, post:1, topic:449, full:true”\] Hi Team, Need clarification on the following two questions: Can we identify agent id from agent email address ? Is there any API to fetch Agent ID from Agent email addre… --- ## [Correct tiledesk-dashboard and tiledesk-server set up](https://tiledesk.discourse.group/t/correct-tiledesk-dashboard-and-tiledesk-server-set-up/196)
**Author:** [@brute](https://tiledesk.discourse.group/u/brute)\ **Replies:** 13\ **Last updated:** [June 18, 2024, 3:02am UTC](https://tiledesk.discourse.group/t/correct-tiledesk-dashboard-and-tiledesk-server-set-up/196 "2024-06-18T03:02:13Z")
Hey, I cloned both the “tiledesk-dashboard” and “tiledesk-server” repos. For “tiledesk-server”, Installed mongodb, and started the server with default configuration For “tiledesk-dashboard”, Followed the readme to r… --- ## [Api to fetch live agent ID through Agent](https://tiledesk.discourse.group/t/api-to-fetch-live-agent-id-through-agent/449)
**Author:** [@salman](https://tiledesk.discourse.group/u/salman)\ **Replies:** 0\ **Last updated:** [June 14, 2024, 7:27am UTC](https://tiledesk.discourse.group/t/api-to-fetch-live-agent-id-through-agent/449 "2024-06-14T07:27:00Z")
Hi Team, Need clarification on the following two questions: Can we identify agent id from agent email address ? Is there any API to fetch Agent ID from Agent email address ? Can we transfer the chat to a preferred… --- ## [Tiledesk with portainer](https://tiledesk.discourse.group/t/tiledesk-with-portainer/447)
**Author:** [@rafliiarz](https://tiledesk.discourse.group/u/rafliiarz)\ **Replies:** 0\ **Last updated:** [June 14, 2024, 3:59am UTC](https://tiledesk.discourse.group/t/tiledesk-with-portainer/447 "2024-06-14T03:59:41Z")
Hello can explain what i wrong? when i click the chat website redirect me to login again version: “3.7” volumes: tiledesk-datadb: services: dashboard: image: tiledesk/tiledesk-dashboard:2.6.21 container\_name: tile… --- ## [Webrequest Upload Image to my service](https://tiledesk.discourse.group/t/webrequest-upload-image-to-my-service/446)
**Author:** [@andreasponziello](https://tiledesk.discourse.group/u/andreasponziello)\ **Replies:** 1\ **Last updated:** [June 8, 2024, 6:58pm UTC](https://tiledesk.discourse.group/t/webrequest-upload-image-to-my-service/446 "2024-06-08T18:58:07Z")
Hi, I need to send an Image uploaded by the user to my service. I don’t understand why my service receives a null image despite the fact that I set lastUserImageURL in the Capture User reply Action, as in the following p… --- ## [Possible settings and admin access](https://tiledesk.discourse.group/t/possible-settings-and-admin-access/444)
**Author:** [@glauberf](https://tiledesk.discourse.group/u/glauberf)\ **Replies:** 0\ **Last updated:** [May 30, 2024, 7:58am UTC](https://tiledesk.discourse.group/t/possible-settings-and-admin-access/444 "2024-05-30T07:58:51Z")
I would like to know how to work on adding another brand. However, primarily, I would like to know who registered. The access admin@tiledesk.com is super admin, but I can’t find out who registered on the platform, who i… [Next page](https://tiledesk.discourse.group/latest.md?page=1)